PICKLE GARDEN
Terms of Use, Safety Notice & Guest Responsibilities使用條款、安全須知及同行訪客責任
Effective Date: 2026-10-10
生效日期：2026-10-10
Pickle Garden is operated by Goldpro Engineering Limited, a Hong Kong limited company. Please read these terms and safety notices before booking or visiting Pickle Garden. They do not retrospectively replace the terms attached to an existing booking.
Pickle Garden 由香港有限公司 Goldpro Engineering Limited 營運。預約或到訪 Pickle Garden 前，請先閱讀本條款及安全須知。本條款不會追溯取代現有預約所適用的條款。
1. Participation and physical readiness
Consider your health, experience and physical ability before playing. Take breaks when needed, use suitable footwear and follow reasonable safety instructions. Stop playing if you feel unwell or notice an unsafe condition. Seek medical advice if you are unsure whether an activity is suitable for you.
1. 參與活動及身體狀況
參與活動前，請考慮自己的健康狀況、經驗及體能。有需要時應休息，穿着合適的鞋履，並遵從合理的安全指示。如感到不適或發現不安全的情況，請停止活動。如不確定某項活動是否適合自己，請先徵詢醫護人員的意見。
2. Self-service venue, safety and emergencies
Pickle Garden is a 24-hour, seven-day-a-week self-service venue and is normally unstaffed. Do not rely on an on-site receptionist or immediate on-site assistance. Keep entrances, exits and playing areas clear. Stop play when there is an immediate hazard. In an emergency, move to safety where possible and contact the emergency services. Reporting a problem to Pickle Garden is not a substitute for emergency assistance.
2. 自助場地、安全及緊急事故
Pickle Garden 為每週七天、每天24小時開放的自助場地，一般不設現場職員。請勿依賴現場接待人員或即時的現場協助。請保持出入口及活動範圍暢通。如有即時危險，請停止活動。遇到緊急事故時，請在可行情況下移至安全地方，並聯絡緊急救援服務。向 Pickle Garden 報告問題不能取代尋求緊急救援。
3. CCTV Video Surveillance
CCTV cameras monitor the venue's general areas for venue security, customer safety and incident investigation. Toilets and changing areas are not filmed. The system records video only and does not record audio. Footage is generally retained for approximately seven days before being automatically overwritten in the normal recording cycle, subject to any lawful need to preserve specific footage for an incident. This is the usual retention cycle, not a guaranteed deletion deadline. Access is restricted to authorized management personnel of Goldpro Engineering Limited. Where necessary and permitted by applicable law, footage may be disclosed to the police, insurers or relevant legal authorities for these purposes. CCTV notices are displayed at the venue entrance.
3. 閉路電視錄影監控
場地一般區域設有閉路電視攝影機，用於場地保安、保障顧客安全及事故調查；洗手間及更衣位置不會被拍攝。系統只會錄影，不會錄音。錄影一般保存約七日，然後於正常循環錄影過程中自動覆蓋；如有合法需要保存特定事故片段，則予以保留。這是一般的保存週期，並非保證在指定期限內刪除。錄影只限 Goldpro Engineering Limited 的授權管理人員查閱。如有必要並獲適用法律容許，可因上述用途向警方、保險公司或相關法律機構披露錄影。場地入口已設置閉路電視告示。
4. Accompanying guests
The person making the booking should share the applicable venue rules with accompanying guests and help them understand how to use the space safely. Bring only people permitted by the booking and venue rules. Everyone should treat other visitors with respect. These responsibilities do not create an unlimited obligation to indemnify Pickle Garden for another person’s conduct or injury.
4. 同行訪客
預約人應向同行訪客說明適用的場地規則，並協助他們了解如何安全使用場地。只可攜同預約及場地規則所允許的人士到場。所有人均應尊重其他訪客。上述責任並不構成因他人的行為或受傷而須向 Pickle Garden 作出無上限彌償的義務。
5. Door access credentials
A confirmed booking provides time-limited TTLock door-code access. Use the access credentials issued for your booking only within the validity period shown in your access instructions. Do not publish them or share them with unrelated or unauthorized people. Do not use credentials to enter outside your authorized booking access. If access fails, follow the instructions supplied with your booking; do not force entry or interfere with the lock.
5. 門禁憑證
已確認的預約會提供限時有效的 TTLock 門禁密碼。請只在入場指示列明的有效時段內，使用為該次預約發出的門禁憑證。請勿公開憑證，亦不得與無關或未獲授權的人士分享。不得使用憑證在預約授權範圍以外進入場地。如無法入場，請按照預約所附的指示處理；切勿強行進入或干擾門鎖。
6. Venue, equipment and damage
Use the court and equipment for their intended purposes and follow the house rules displayed at the venue. Do not use equipment that appears unsafe. Report hazards, damage or access problems to Pickle Garden Admin via WhatsApp at +852 5902 2638 or by email at admin@picklegarden.com.hk. Leave the space tidy and take your belongings with you.
6. 場地、設備及損壞
請按原定用途使用球場及設備，並遵守場內展示的規則。請勿使用看來不安全的設備。如發現危險、損壞或門禁問題，請透過 WhatsApp +852 5902 2638 或電郵至 admin@picklegarden.com.hk，向 Pickle Garden 管理團隊報告。離開時請保持場地整潔，並帶走個人物品。
7. Booking Cancellation & Severe Weather Policy
Confirmed bookings are generally non-cancellable, non-refundable and non-reschedulable. Rescheduling is permitted only when Tropical Cyclone Warning Signal No. 8 or above, or a Black Rainstorm Warning, is in force and affects the booked session. Customers must contact Pickle Garden's administration team directly to request rescheduling. All requests must be verified and handled manually by an administrator, subject to available booking slots. Customers cannot cancel or reschedule bookings directly through the website. Nothing in this policy affects any statutory rights that cannot lawfully be excluded.
7. 預約取消及惡劣天氣政策
已確認的預約一般不可取消、退款或更改時段。只有在八號或以上熱帶氣旋警告信號或黑色暴雨警告生效，並影響已預約時段的情況下，才可更改預約時段。顧客必須直接聯絡 Pickle Garden 管理團隊申請更改時段。所有申請均須由管理員核實及人手處理，並視乎可供預約的時段而定。顧客不能直接透過網站取消預約或更改時段。本政策不影響任何依法不得排除的法定權利。
8. Liability and your legal rights
Sport involves risks, and reasonable care is expected from both participants and the venue operator. Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, or any other liability or consumer right that cannot lawfully be excluded or limited. Responsibility for any other loss will depend on the circumstances and applicable law. This notice is not a blanket waiver of your rights.
8. 法律責任及您的權利
運動涉及風險，參與者及場地營運者均應盡合理謹慎的責任。本條款不會排除或限制因疏忽導致死亡或人身傷害的法律責任，亦不會排除或限制任何依法不得排除或限制的其他責任或消費者權利。其他損失的責任須視乎具體情況及適用法律而定。本告示並非要求您全面放棄權利。
9. Questions and updates
Contact Pickle Garden Admin via WhatsApp at +852 5902 2638 or by email at admin@picklegarden.com.hk to clarify any rule you do not understand before making a booking. The venue address is Unit A, 21/F, Tower A, Billion Centre, 1 Wang Kwong Road, Kowloon Bay, Kowloon. The effective date is shown above. Later updates will not retrospectively replace the terms of an existing booking without a lawful basis.
9. 查詢及更新
如對任何規則有疑問，請在預約前透過 WhatsApp +852 5902 2638 或電郵至 admin@picklegarden.com.hk，向 Pickle Garden 管理團隊查詢。場地地址為九龍九龍灣宏光道1號億京中心A座21樓A室。生效日期已於上方列明。除非有合法依據，日後的更新不會追溯取代現有預約所適用的條款。